How do I order my repeat prescription?

Please ensure that you have completed the form and signed up for our EPS service. You only need to do this once. If you are registered, the fastest way to order your repeat prescription is through your GP surgery. This could be via patient access, email, or telephone depending on your surgery.

If you prefer, you can order your prescriptions by calling us on 0330 111 0440 (option 1) or by contacting us. Some surgeries will not allow us to order on your behalf and you would need to order your prescription with them directly.

Please note, surgeries usually take around 3 working days to process requests so we recommend ordering your medication around 5 working days before you run out.