NHS backed services
just for you,
around your schedule

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Got a health worry? We offer a range of NHS healthcare services especially for you. From free remote pharmacist consultations, to prescriptions delivered to your door within 24 hours – our pharmacists are on hand to help you get access to the care you need, wherever you are.

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Pharmacy First Service

The Pharmacy First Service is funded by the NHS so you can speak to an NHS pharmacist online for free.
No more waiting on the phone to your local surgery. Get on-demand access to our friendly pharmacists.

Book a free consultation
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New Medicine

Need help getting used to your new medicine?

If you’ve been prescribed a new medicine that’s eligible for this service, we'll invite you to book a phone call or online chat with our pharmacist at a time that suits you. This gives you the chance to ask any questions or talk through any worries you may have about your medication. Our aim is to offer peace of mind.

After your initial appointment, we’ll book in 2-3 follow up calls to see how you’re getting on and make sure you’re ok.

What are the benefits of our Pharmacy First Scheme?

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Accessible appointments

Easy to access, simple to use, on demand appointments with a GPhC registered pharmacist – wherever you are.

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Secure and confidential video consultation

Our online video pharmacist consultations are easy to access. And our booking system is quick and simple to use.

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Prescriptions issued and delivered to your door at no extra cost

Same day home delivery of your medication in London – and within 24 hours nationwide. You just pay the standard NHS charge, or use your exemption card.

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No more waiting

No long wait times to get through to your GP surgery on the phone. No more standing in line at the pharmacy for your prescription. Our service is fast and efficient.

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Keeping you in the loop

We let you know when your prescription has been issued, and as soon as it’s out for delivery.

Frequently Asked Questions

Couldn’t find your question? Head over to our help centre for more information.

Our friendly pharmacists are here to help

Our GPhC accredited pharmacists are warm, kind, and understanding. They can fit in around your schedule and give advice, treatment recommendations, and prescriptions if needed.